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    • Communication Skills

    Communication Skills Courses Online

    Master communication skills for effective interactions. Learn about verbal, nonverbal, and written communication techniques.

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    Explore the Communication Skills Course Catalog

    • U

      University of California, Davis

      Qualitative Research

      Skills you'll gain: Focus Group, Qualitative Research, Discussion Facilitation, Survey Creation, Market Research, Research, Research Reports, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Report Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      457 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Data Analytics in the Public Sector with R

      Skills you'll gain: Exploratory Data Analysis, Data Visualization, Plot (Graphics), Statistical Analysis, Data Presentation, Ggplot2, Program Evaluation, Policy Analysis, Surveys, Data Ethics, Data Analysis, Tidyverse (R Package), Statistical Visualization, R Programming, Statistical Methods, Data Visualization Software, Statistical Hypothesis Testing, Demography, Political Sciences, Public Policies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      73 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      S

      Salesforce

      Reports, Dashboards, and Customer Success in Salesforce

      Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      229 reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      Microsoft

      Communication with Stakeholders

      Skills you'll gain: Stakeholder Engagement, Conflict Management, Strategic Communication, Project Management, Business Communication, Intercultural Competence, Communication, Influencing, Negotiation, Cultural Sensitivity, Expectation Management, Governance

      3.9
      Rating, 3.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      I

      IBM

      Introduction to Business Analysis

      Skills you'll gain: Requirements Elicitation, Business Analysis, Process Analysis, Requirements Analysis, Digital Transformation, Business Process, Gap Analysis, Business Requirements, Business Transformation, Systems Analysis, Stakeholder Engagement, Data-Driven Decision-Making, Stakeholder Communications, Project Management, Change Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      162 reviews

      Beginner · Course · 1 - 4 Weeks

    • V

      Vanderbilt University

      Android App Development

      Skills you'll gain: Git (Version Control System), JUnit, Android Studio, Android Development, Unit Testing, Version Control, Maintainability, Software Design Patterns, Test Automation, Object Oriented Programming (OOP), Integration Testing, Test Driven Development (TDD), Mobile Development, Development Testing, Software Testing, Testability, Software Engineering, Java Programming, Software Design, User Interface (UI) Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • I

      IBM

      Getting Started on Mainframe with z/OS Commands and Panels

      Skills you'll gain: z/OS, Mainframe Computing, Data Management, Data Storage, Control Panels, Command-Line Interface, System Configuration, User Interface (UI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      431 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of California, Davis

      Fundraising and Development Foundations

      Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      311 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      É

      École Polytechnique

      Comprendre la France, Advanced French Language & Culture

      Skills you'll gain: Oral Expression, Oral Comprehension, Writing, Vocabulary, Language Learning, Grammar, Culture, Political Sciences, Cultural Diversity, European History, Art History, World History, Science and Research, Social Sciences

      4.9
      Rating, 4.9 out of 5 stars
      ·
      119 reviews

      Advanced · Course · 1 - 3 Months

    • U

      University of Colorado Boulder

      Everyday Excel, Part 2

      Skills you'll gain: Regression Analysis, Depreciation, Microsoft Excel, Statistical Modeling, Excel Formulas, Financial Analysis, Cash Flows, Predictive Modeling, Data Management, Financial Modeling, Business Mathematics, Financial Forecasting, Process Optimization, Data Analysis, Complex Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      560 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of California, Irvine

      Gestion de projet : les bases de la réussite

      Skills you'll gain: Team Leadership, Stakeholder Communications, Project Management, Team Building, Project Controls, Project Planning, Project Management Life Cycle, Organizational Leadership, Project Performance, Knowledge Transfer, Communication, Scheduling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      120 reviews

      Mixed · Course · 1 - 4 Weeks

    • S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      103 reviews

      Beginner · Course · 1 - 3 Months

    Communication Skills learners also search

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    1…102103104…483

    In summary, here are 10 of our most popular communication skills courses

    • Qualitative Research: University of California, Davis
    • Data Analytics in the Public Sector with R: University of Michigan
    • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
    • Communication with Stakeholders: Microsoft
    • Introduction to Business Analysis: IBM
    • Android App Development: Vanderbilt University
    • Getting Started on Mainframe with z/OS Commands and Panels: IBM
    • Fundraising and Development Foundations: University of California, Davis
    • Comprendre la France, Advanced French Language & Culture : École Polytechnique
    • Everyday Excel, Part 2: University of Colorado Boulder

    Frequently Asked Questions about Communication Skills

    Communication Skills courses on Coursera help learners develop a range of interpersonal and professional communication abilities:

    • Effective speaking and listening skills for various settings, including presentations and meetings.
    • Non-verbal communication techniques, such as body language and eye contact.
    • Persuasive communication for influencing and negotiating.
    • Writing skills for crafting clear and concise emails, reports, and proposals.
    • Conflict resolution and assertiveness training to handle disagreements constructively.
    • Cross-cultural communication skills to interact effectively with diverse groups.
    • Techniques for digital communication, including virtual presentations and online collaboration. ‎

    No prior experience is necessary to begin learning Communication Skills on Coursera:

    • Beginners can start with foundational courses that introduce basic communication principles and practices.
    • Intermediate learners can enhance specific skills like public speaking or persuasive writing.
    • Advanced learners can focus on specialized areas such as leadership communication or crisis communication.

    Courses are structured to help learners at all levels improve their communication effectiveness.‎

    Completing Communication Skills courses on Coursera can lead to various credentials that support career development:

    • Certificates of completion that can be added to your professional portfolio or resume.
    • Professional certificates that affirm your expertise in specific communication areas.
    • Specializations that encompass multiple related courses to build in-depth skills that are attractive to employers.

    These credentials can enhance your appeal to potential employers and demonstrate your commitment to improving your communication skills.‎

    Strong communication skills are crucial for success in numerous roles across all industries:

    • Leadership positions, such as management or executive roles, where effective communication is key to team coordination and motivation.
    • Sales and marketing professions, where persuasive communication drives customer engagement and revenue.
    • Human resources, where clear and sensitive communication is essential for handling personnel matters.
    • Customer service roles, requiring efficient and empathetic communication to resolve issues and maintain client satisfaction.
    • Public relations and corporate communications, where professional communication shapes public perception and company messaging.

    Effective communication skills can significantly increase your career prospects and job performance, irrespective of the field.‎

    Yes, Coursera offers a variety of free courses across many topics, including communication skills. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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