How do I learn sales skills?

Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.

What skills can I learn in sales courses?

Sales courses typically cover a comprehensive range of essential skills including: Sales strategies and techniques Negotiation skills Customer relationship management (CRM) systems and their application Understanding and analyzing sales performance metrics Digital selling and social media tools Lead generation and conversion tactics B2B sales and account management Communication and presentation skills

Do I need prior experience in sales to start these courses?

No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels: Beginners can start with the basics of sales principles and simple sales techniques. Intermediate learners can focus on developing complex negotiation skills and managing customer relationships. Advanced professionals can refine their strategic sales planning and leadership in sales management.

What sales certifications and credentials are available?

Sales courses on Coursera offer a variety of credential options: Professional certificates that demonstrate sales techniques Specialized course certificates in areas such as digital selling or sales operations Partner certificates from leading organizations and schools These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.

What career opportunities are available with skills in sales?

Skills in sales can open doors to a wide range of roles within various industries including: Sales Representative Sales Manager Account Executive Business Development Manager Customer Success Manager Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.

Are there free sales courses or certifications available on Coursera?

Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.

Top Sales Courses - Learn Sales Online

Explore the Sales Course Catalog

Emory University
AI's Existing Impact
Skills you'll gain: Personalized Service, Marketing Psychology, ChatGPT, Customer Engagement, Consumer Behaviour, MarTech, Customer Service, Artificial Intelligence, Marketing, Business Marketing, Marketing Analytics, Social Media Content, Algorithms, Business Strategy
Intermediate · Course · 1 - 3 Months
LearnKartS
Salesforce Fundamentals and Setup
Skills you'll gain: Salesforce, Business Reporting, Customer Relationship Management, User Accounts, Data Management, Data Import/Export, System Configuration, Sales, Administration, Business Process Automation, Role-Based Access Control (RBAC), Data Validation
Beginner · Course · 1 - 4 Weeks
Status: New
Coursera Project Network
Machine Learning with PySpark: Recommender System
Skills you'll gain: PySpark, Data Processing, Dimensionality Reduction, OpenAI, Data Manipulation, Pandas (Python Package), Scikit Learn (Machine Learning Library), Predictive Modeling, Unsupervised Learning, Applied Machine Learning, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours
Status: Free
Coursera Instructor Network
Introduction to Wholesaling
Skills you'll gain: Wholesaling, Target Market, Market Opportunities, Sales Management, Growth Strategies, Business Strategies, B2B Sales, Business Development, Sales Strategy, New Business Development, Operational Efficiency, Business Operations, Business Planning, Operations Management, Business, Business Modeling, Risk Mitigation
Intermediate · Course · 1 - 4 Weeks
Status: Free
Coursera Project Network
Cómo hacer publicidad en instagram
Skills you'll gain: Instagram, Advertising Campaigns, Social Media Management, Social Media, Advertising, Social Media Marketing, E-Commerce, Content Creation, Customer Engagement
4.3
Rating, 4.3 out of 5 stars
26 reviews
Intermediate · Guided Project · Less Than 2 Hours
Status: New
Status: Free
Knowledge Accelerators
Microsoft Copilot in Excel: Smarter Data Analysis Made Easy
Skills you'll gain: Dashboard, Microsoft Excel, Excel Macros, Microsoft 365, Data-Driven Decision-Making, Data Analysis, Productivity Software, Data Manipulation, Data Transformation, Automation, ChatGPT
5
Rating, 5 out of 5 stars
10 reviews
Intermediate · Course · 1 - 4 Weeks
Status: Free
Coursera Project Network
Create a Customer Service Survey in Microsoft Forms
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software
4.8
Rating, 4.8 out of 5 stars
30 reviews
Beginner · Guided Project · Less Than 2 Hours
Tecnológico de Monterrey
Analíticas en Páginas Web
Skills you'll gain: Web Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Analytical Skills, Email Marketing, Customer Data Management, Analytics, Marketing Strategies, Consumer Behaviour, Market Analysis, Data Analysis, Customer Relationship Management, Advertising Campaigns, Performance Analysis, Advertising
4.8
Rating, 4.8 out of 5 stars
26 reviews
Beginner · Course · 1 - 4 Weeks
Coursera Project Network
Create a services customer satisfaction process
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
4.6
Rating, 4.6 out of 5 stars
35 reviews
Beginner · Guided Project · Less Than 2 Hours
Status: Free
Coursera Instructor Network
Commercial Awareness
Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Business Leadership, Market Trend, Market Analysis, Business Marketing, Sales, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Marketing, Market Dynamics, Business Economics, Consumer Behaviour
4.3
Rating, 4.3 out of 5 stars
12 reviews
Beginner · Course · 1 - 4 Weeks
Status: New
Simplilearn
B2B Marketing
Skills you'll gain: B2B Sales, Lead Generation, Marketing, Marketing Strategies, Marketing Effectiveness, Target Market, Account Management, Email Marketing, Strategic Marketing, Content Marketing, Target Audience, Marketing Channel, Business Process, Sales Development, LinkedIn, Content Creation, Advertising
Beginner · Course · 1 - 4 Weeks
Automatic Data Processing, Inc. (ADP)
Fundamentals of Compensation Strategies
Skills you'll gain: Compensation Analysis, Compensation Management, Compensation Strategy, Compensation and Benefits, Payroll, Benefits Administration, Human Resource Strategy, Labor Law, Job Analysis, Communication Strategies, Benchmarking, Regulation and Legal Compliance, Equities
4.2
Rating, 4.2 out of 5 stars
6 reviews
Beginner · Course · 1 - 4 Weeks