Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer Complaint Resolution, Customer Relationship Building, Friendliness, Greeting Customers, Customer and Client Support, Non-Verbal Communication, Communication, Interpersonal Communications, Active Listening, Customer Analysis, Service Improvement

Skills you'll gain: Employee Surveys, Survey Creation, Employee Training, User Feedback, Cloud Security, Business Software, Data Sharing, Business Technologies

Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Strategic Thinking, Customer Success Management

Skills you'll gain: Presentations, Sales Presentations, Microsoft PowerPoint, Company, Product, and Service Knowledge, Customer Analysis, Competitive Analysis, Microsoft 365, Value Propositions, Team Building

Skills you'll gain: Canva (Software), Design Elements And Principles, Workflow Management, Design, Graphic and Visual Design, Digital Design, Marketing Collateral, Content Creation, Marketing Materials, Color Theory, Portfolio Management

Skills you'll gain: Data Ethics, Dashboard, Power BI, Business Intelligence, Interactive Data Visualization, Data Presentation, Data Visualization, Data Visualization Software, Data-Driven Decision-Making, Business Reporting, Business Analytics, Data Analysis Expressions (DAX), Data Security, Key Performance Indicators (KPIs), Data Analysis, Performance Analysis

Skills you'll gain: Web Content, Content Management, Web Design and Development, E-Commerce

Skills you'll gain: E-Commerce, Global Marketing, Business Strategies, Innovation, Strategic Partnership, Business Strategy, Price Negotiation, New Business Development, Corporate Strategy, Mergers & Acquisitions, Organizational Strategy, Competitive Analysis, Resource Management, Resource Utilization

Skills you'll gain: Business Strategy, Business Planning, Technology Strategies, Strategic Planning, Digital Transformation, Business, Innovation, Strategic Thinking, Business Modeling, Emerging Technologies, Organizational Change, Business Technologies, Data-Driven Decision-Making, Customer Relationship Management

Skills you'll gain: Salesforce, Data Import/Export, Dashboard, Salesforce Development, Application Deployment, Data Cleansing, User Accounts, Workflow Management, Business Reporting, Customer Relationship Management, Management Reporting, Data Management, Identity and Access Management, Release Management, Data Quality, Data Integration, Authorization (Computing), Change Management, Configuration Management, Business Process Automation

Skills you'll gain: Generative AI, Big Data, Predictive Analytics, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), SQL, Data Processing, Business Intelligence, Python Programming, Customer Relationship Management, Artificial Intelligence, Data Visualization Software, Algorithms

Skills you'll gain: Lead Generation, Email Marketing, Copywriting, Marketing Automation, Digital Marketing, Customer Engagement, Automation