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    • Communication Skills

    Communication Skills Courses Online

    Master communication skills for effective interactions. Learn about verbal, nonverbal, and written communication techniques.

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    Explore the Communication Skills Course Catalog

    • J

      Johns Hopkins University

      Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)

      Skills you'll gain: Patient Safety, Safety Assurance, Safety Training, Collaboration, Teamwork, Care Coordination, Patient Education and Support, Patient Coordination, Accountability, Risk Management, Reliability, Systems Thinking, Leadership, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      440 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Wharton Business and Financial Modeling Capstone

      Skills you'll gain: Portfolio Management, Financial Modeling, Presentations, Microsoft PowerPoint, Investment Management, Business Modeling, Data Modeling, Quantitative Research, Business Analytics, Risk Modeling, Microsoft Excel, Financial Analysis, Regression Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      497 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Michigan

      Healthy and Sustainable Foods and Products

      Skills you'll gain: Product Lifecycle Management, Product Development, Hazard Communication (HazCom), Environmental Issue, Food and Beverage, Environment, Health Assessment, Epidemiology, Environment Health And Safety, Product Design, Pollution Prevention, Environmental Monitoring, Environment and Resource Management, Corporate Sustainability, Food Quality Assurance And Control, Risk Management, Spreadsheet Software, Risk Analysis, Regulatory Compliance, Simulation and Simulation Software

      4.4
      Rating, 4.4 out of 5 stars
      ·
      85 reviews

      Intermediate · Specialization · 3 - 6 Months

    • G

      Goodwill Industries International

      Foundations of Career Navigating and Coaching

      Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Ethical Standards And Conduct, Relationship Management, Active Listening, Rapport Building, Empathy, Mentorship, Human Development, Business Ethics, Goal Setting, Cultural Sensitivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      304 reviews

      Beginner · Course · 1 - 4 Weeks

    • H

      High Tech High Graduate School of Education

      How to Make a Comic Book (Project-Centered Course)

      Skills you'll gain: Storyboarding, Storytelling, Writing, Graphic Design, Design, Typography, Creativity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      282 reviews

      Mixed · Course · 1 - 3 Months

    • I

      IBM

      Supervised Machine Learning: Classification

      Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Classification And Regression Tree (CART), Applied Machine Learning, Predictive Modeling, Scikit Learn (Machine Learning Library), Data Processing, Data Cleansing, Machine Learning, Regression Analysis, Feature Engineering, Statistical Modeling, Sampling (Statistics), Performance Metric

      4.8
      Rating, 4.8 out of 5 stars
      ·
      407 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      I

      Insper

      Introdução ao Marketing Analítico

      Skills you'll gain: Marketing Analytics, Analytical Skills, Data Analysis, Data Collection, Marketing, Marketing Strategies, Quantitative Research, Market Research, Customer Insights, Data-Driven Decision-Making, Market Data, Consumer Behaviour, Business Metrics, Target Audience, Brand Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      798 reviews

      Mixed · Course · 1 - 3 Months

    • T

      The Linux Foundation

      Linux for Developers

      Skills you'll gain: Package and Software Management, Linux, Command-Line Interface, File Systems, Unix Commands, Linux Administration, Linux Commands, User Accounts, Unix, System Configuration, Unix Shell, System Monitoring, Operating Systems, Network Performance Management, Graphical Tools

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 3 Months

    • K

      Keller Williams

      The Principles of Real Estate

      Skills you'll gain: Lead Generation, Real Estate, Real Estate Sales, Property and Real Estate, Customer Relationship Building, Database Management Systems, Sales Process, Sales Prospecting, Relationship Building, Prioritization, Goal Setting, Market Data, Market Analysis, Market Trend, Compensation Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      112 reviews

      Beginner · Course · 1 - 3 Months

    • M

      Microsoft

      Artificial Intelligence on Microsoft Azure

      Skills you'll gain: Anomaly Detection, Computer Vision, Artificial Intelligence, Microsoft Azure, Image Analysis, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Machine Learning, Generative AI, Text Mining

      4.6
      Rating, 4.6 out of 5 stars
      ·
      759 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Brand Management: Strategies for a Strong Brand

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Psychology, Data-Driven Decision-Making, Thought Leadership, Social Media, Storytelling, Culture, Social Sciences, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      158 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Toronto

      Gender Analytics: Gender Equity through Inclusive Design

      Skills you'll gain: Human Centered Design, User Experience Design, Organizational Change, User Research, Design Thinking, Change Management, Design Research, Data Ethics, Data Collection, Quantitative Research, Influencing, Qualitative Research, Organizational Leadership, Business Leadership, Storytelling, Leadership, Diversity Awareness, Diversity and Inclusion, Gap Analysis, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      578 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular communication skills courses

    • Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II): Johns Hopkins University
    • Wharton Business and Financial Modeling Capstone: University of Pennsylvania
    • Healthy and Sustainable Foods and Products: University of Michigan
    • Foundations of Career Navigating and Coaching: Goodwill Industries International
    • How to Make a Comic Book (Project-Centered Course): High Tech High Graduate School of Education
    • Supervised Machine Learning: Classification: IBM
    • Introdução ao Marketing Analítico: Insper
    • Linux for Developers: The Linux Foundation
    • The Principles of Real Estate: Keller Williams
    • Artificial Intelligence on Microsoft Azure: Microsoft

    Frequently Asked Questions about Communication Skills

    Communication Skills courses on Coursera help learners develop a range of interpersonal and professional communication abilities:

    • Effective speaking and listening skills for various settings, including presentations and meetings.
    • Non-verbal communication techniques, such as body language and eye contact.
    • Persuasive communication for influencing and negotiating.
    • Writing skills for crafting clear and concise emails, reports, and proposals.
    • Conflict resolution and assertiveness training to handle disagreements constructively.
    • Cross-cultural communication skills to interact effectively with diverse groups.
    • Techniques for digital communication, including virtual presentations and online collaboration. ‎

    No prior experience is necessary to begin learning Communication Skills on Coursera:

    • Beginners can start with foundational courses that introduce basic communication principles and practices.
    • Intermediate learners can enhance specific skills like public speaking or persuasive writing.
    • Advanced learners can focus on specialized areas such as leadership communication or crisis communication.

    Courses are structured to help learners at all levels improve their communication effectiveness.‎

    Completing Communication Skills courses on Coursera can lead to various credentials that support career development:

    • Certificates of completion that can be added to your professional portfolio or resume.
    • Professional certificates that affirm your expertise in specific communication areas.
    • Specializations that encompass multiple related courses to build in-depth skills that are attractive to employers.

    These credentials can enhance your appeal to potential employers and demonstrate your commitment to improving your communication skills.‎

    Strong communication skills are crucial for success in numerous roles across all industries:

    • Leadership positions, such as management or executive roles, where effective communication is key to team coordination and motivation.
    • Sales and marketing professions, where persuasive communication drives customer engagement and revenue.
    • Human resources, where clear and sensitive communication is essential for handling personnel matters.
    • Customer service roles, requiring efficient and empathetic communication to resolve issues and maintain client satisfaction.
    • Public relations and corporate communications, where professional communication shapes public perception and company messaging.

    Effective communication skills can significantly increase your career prospects and job performance, irrespective of the field.‎

    Yes, Coursera offers a variety of free courses across many topics, including communication skills. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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