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    • Communication Skills

    Communication Skills Courses Online

    Master communication skills for effective interactions. Learn about verbal, nonverbal, and written communication techniques.

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    Explore the Communication Skills Course Catalog

    • Status: Free
      Free
      N

      Northwestern University

      Career 911: Your Future Job in Medicine and Healthcare

      Skills you'll gain: Verbal Communication Skills, Communication, Healthcare Industry Knowledge, Public Speaking, Professional Development, Leadership, Relationship Building, Personal Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      168 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Commonwealth Education Trust

      Foundations of Teaching for Learning: Introduction to Student Assessment

      Skills you'll gain: Constructive Feedback, Teaching, Student Engagement, Quality Assessment, Educational Materials, Instructional Strategies, Peer Review, Test Tools, Curriculum Development, Statistical Reporting, Performance Reporting, Reliability

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1K reviews

      Mixed · Course · 1 - 3 Months

    • P

      PwC India

      PwC GST Taxation Executive

      Skills you'll gain: Accounting Records, Tax Returns, Invoicing, Reconciliation, Tax Compliance, Auditing, Accounting, Sales Tax, Key Performance Indicators (KPIs), Compliance Management, Billing, Tax Laws, Tax, Record Keeping, Document Management, Records Management, Compliance Reporting, Compliance Auditing, Performance Reporting, Governance Risk Management and Compliance

      4.5
      Rating, 4.5 out of 5 stars
      ·
      86 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Commonwealth Education Trust

      Foundations of Teaching for Learning: Developing Relationships

      Skills you'll gain: Parent Communication, Cultural Diversity, Relationship Building, Classroom Management, Teaching, Community Outreach, Student Engagement, Teamwork, Ethical Standards And Conduct, Interpersonal Communications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 3 Months

    • G

      Google

      Google Data Analytics

      Skills you'll gain: Data Presentation, Data Storytelling, Presentations, Data Cleansing, Data Visualization, Rmarkdown, Data-Driven Decision-Making, Data Validation, Data Ethics, Analytical Skills, Interactive Data Visualization, Dashboard, Spreadsheet Software, Google Sheets, Ggplot2, SQL, Data Collection, Data Analysis, Sampling (Statistics), Interviewing Skills

      4.5
      Rating, 4.5 out of 5 stars
      ·
      312 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • D

      Duke University

      Python Essentials for MLOps

      Skills you'll gain: Pandas (Python Package), MLOps (Machine Learning Operations), NumPy, Unit Testing, Data Manipulation, Software Testing, Data Import/Export, Python Programming, Debugging, Data Structures, Object Oriented Programming (OOP), Scripting, Program Development, Numerical Analysis, Application Programming Interface (API), Command-Line Interface, Computer Programming

      4.2
      Rating, 4.2 out of 5 stars
      ·
      260 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Colorado System

      Healthy Practices: Nutrition, Physical Activity, and Community and Family Participation

      Skills you'll gain: Preventative Care, Pediatrics, Physical Therapy, Health Care, Food and Beverage, Community Development, Student Engagement, Education and Training, Community Outreach, Parent Communication, Program Evaluation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      854 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      SAP

      Designing an SAP Solution

      Skills you'll gain: Technical Design, User Feedback, Project Design, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, System Implementation, Product Roadmaps, Business Requirements, Gap Analysis, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      86 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The University of Notre Dame

      Ethics of Communication

      Skills you'll gain: Active Listening, Conflict Management, Business Communication, Business Ethics, Interpersonal Communications, Crisis Management, Strategic Communication, Verbal Communication Skills, Communication, Ethical Standards And Conduct, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      56 reviews

      Mixed · Course · 1 - 4 Weeks

    • E

      ESSEC Business School

      Mediation and Conflict Resolution

      Skills you'll gain: Conflict Management, Negotiation, Diplomacy, Labor Relations, Discussion Facilitation, Stakeholder Management, Communication, Active Listening, International Relations, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      686 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      A

      Adobe

      Generative AI Content Creation

      Skills you'll gain: Generative AI, Adobe Creative Cloud, Data Integrity, Creativity, Content Creation, Creative Design, Data Security, Ethical Standards And Conduct, Digital Transformation, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      141 reviews

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular communication skills courses

    • Career 911: Your Future Job in Medicine and Healthcare: Northwestern University
    • Foundations of Teaching for Learning: Introduction to Student Assessment: Commonwealth Education Trust
    • PwC GST Taxation Executive: PwC India
    • Foundations of Teaching for Learning: Developing Relationships: Commonwealth Education Trust
    • Google Data Analytics: Google
    • Python Essentials for MLOps: Duke University
    • Healthy Practices: Nutrition, Physical Activity, and Community and Family Participation: University of Colorado System
    • Designing an SAP Solution: SAP
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • Ethics of Communication: The University of Notre Dame

    Frequently Asked Questions about Communication Skills

    Communication Skills courses on Coursera help learners develop a range of interpersonal and professional communication abilities:

    • Effective speaking and listening skills for various settings, including presentations and meetings.
    • Non-verbal communication techniques, such as body language and eye contact.
    • Persuasive communication for influencing and negotiating.
    • Writing skills for crafting clear and concise emails, reports, and proposals.
    • Conflict resolution and assertiveness training to handle disagreements constructively.
    • Cross-cultural communication skills to interact effectively with diverse groups.
    • Techniques for digital communication, including virtual presentations and online collaboration. ‎

    No prior experience is necessary to begin learning Communication Skills on Coursera:

    • Beginners can start with foundational courses that introduce basic communication principles and practices.
    • Intermediate learners can enhance specific skills like public speaking or persuasive writing.
    • Advanced learners can focus on specialized areas such as leadership communication or crisis communication.

    Courses are structured to help learners at all levels improve their communication effectiveness.‎

    Completing Communication Skills courses on Coursera can lead to various credentials that support career development:

    • Certificates of completion that can be added to your professional portfolio or resume.
    • Professional certificates that affirm your expertise in specific communication areas.
    • Specializations that encompass multiple related courses to build in-depth skills that are attractive to employers.

    These credentials can enhance your appeal to potential employers and demonstrate your commitment to improving your communication skills.‎

    Strong communication skills are crucial for success in numerous roles across all industries:

    • Leadership positions, such as management or executive roles, where effective communication is key to team coordination and motivation.
    • Sales and marketing professions, where persuasive communication drives customer engagement and revenue.
    • Human resources, where clear and sensitive communication is essential for handling personnel matters.
    • Customer service roles, requiring efficient and empathetic communication to resolve issues and maintain client satisfaction.
    • Public relations and corporate communications, where professional communication shapes public perception and company messaging.

    Effective communication skills can significantly increase your career prospects and job performance, irrespective of the field.‎

    Yes, Coursera offers a variety of free courses across many topics, including communication skills. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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