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    • Communication Skills

    Communication Skills Courses Online

    Master communication skills for effective interactions. Learn about verbal, nonverbal, and written communication techniques.

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    Explore the Communication Skills Course Catalog

    • U

      University of Illinois Urbana-Champaign

      Developing a Winning Marketing Strategy

      Skills you'll gain: Marketing, Marketing Management, Marketing Planning, Marketing Strategy and Techniques, Brand Strategy, Consumer Behaviour, Proposal Development, Product Planning, Marketing Analytics, Target Market, Promotional Strategies, Value Propositions, Market Analysis, Customer Insights

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • M

      Macquarie University

      Professional development: Improve yourself, always

      Skills you'll gain: Professional Development, Self-Awareness, Personal Development, Leadership Development, Lifelong Learning, Adaptability, Willingness To Learn, Self-Motivation, Emotional Intelligence, Change Management, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      858 reviews

      Mixed · Course · 1 - 3 Months

    • I

      IBM

      Business Intelligence (BI) Essentials

      Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Data Storytelling, Data Management, Data Warehousing, Data Wrangling, Extract, Transform, Load, Statistical Analysis, Business Analysis, Data Visualization Software, Key Performance Indicators (KPIs)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      290 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      Introduction to Software, Programming, and Databases

      Skills you'll gain: Computing Platforms, Software Development Life Cycle, Application Development, Programming Principles, Databases, Database Management, Web Applications, Software Installation, Browser Compatibility, Cloud Computing, Information Technology, Software Versioning, Computer Programming

      4.8
      Rating, 4.8 out of 5 stars
      ·
      388 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of California, Irvine

      Cómo resolver problemas y tomar decisiones con eficacia

      Skills you'll gain: Critical Thinking, Problem Solving, Complex Problem Solving, Systems Thinking, Analytical Skills, Strategic Decision-Making, Decision Making, Risk Analysis, Root Cause Analysis, Positive Behavior Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.8K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      Universidad Nacional Autónoma de México

      Orden y manejo del tiempo

      Skills you'll gain: Organizational Skills, Time Management, Office Management, Prioritization, Workflow Management, Business Process, Planning, Scheduling, Business Management, Process Improvement, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of California, Davis

      Management of Multinational and Cross-Cultural Teams

      Skills you'll gain: Virtual Teams, Team Leadership, Intercultural Competence, Team Management, Leadership Studies, Cultural Diversity, Organizational Leadership, Team Building, Diversity and Inclusion, Leadership, Leadership and Management, Cultural Sensitivity, Cultural Responsiveness, Interpersonal Communications, Conflict Management, Relationship Building, Culture, Cross-Functional Collaboration, Communication Strategies, Diversity Awareness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      90 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Understanding & Preventing Workplace Sexual Harassment

      Skills you'll gain: Diversity and Inclusion, Culture Transformation, Empathy, Law, Regulation, and Compliance, Compassion, Security Awareness, Advocacy, Labor Law, Conflict Management, Empowerment, Accountability, Collaboration, Ethical Standards And Conduct

      4.5
      Rating, 4.5 out of 5 stars
      ·
      47 reviews

      Intermediate · Course · 1 - 4 Weeks

    • D

      DeepLearning.AI

      AI-Powered Software and System Design

      Skills you'll gain: Database Design, Software Design Patterns, Database Systems, Software Design, Software Architecture, Software Systems, System Design and Implementation, Software Development, Artificial Intelligence, Secure Coding, Application Programming Interface (API), Performance Tuning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      124 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      T

      The University of Melbourne

      Foundations of International Psychiatry

      Skills you'll gain: Psychiatry, Cultural Sensitivity, Health Assessment, Patient Treatment, Clinical Experience, Patient Education and Support, Mental Health, Interpersonal Communications, Interviewing Skills, Behavioral Health, Medical Records, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      189 reviews

      Advanced · Course · 1 - 3 Months

    • E

      Emory University

      Communicating During Global Emergencies

      Skills you'll gain: Emergency Response, Crisis Intervention, Media and Communications, Public Affairs, Interpersonal Communications, Risk Management, Health Care, Research, Cultural Sensitivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      359 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of California, Irvine

      Salesforce Fundamentals

      Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Data Management, Business Process, User Accounts, Data Governance, Customer Relationship Management (CRM) Software, Workflow Management, Customer Engagement, Dashboard, Customer Relationship Management, Business Reporting, Stakeholder Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      255 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular communication skills courses

    • Developing a Winning Marketing Strategy: University of Illinois Urbana-Champaign
    • Professional development: Improve yourself, always: Macquarie University
    • Business Intelligence (BI) Essentials: IBM
    • Introduction to Software, Programming, and Databases : IBM
    • Cómo resolver problemas y tomar decisiones con eficacia: University of California, Irvine
    • Orden y manejo del tiempo: Universidad Nacional Autónoma de México
    • Management of Multinational and Cross-Cultural Teams: University of California, Davis
    • Understanding & Preventing Workplace Sexual Harassment: Coursera Instructor Network
    • AI-Powered Software and System Design: DeepLearning.AI
    • Foundations of International Psychiatry: The University of Melbourne

    Frequently Asked Questions about Communication Skills

    Communication Skills courses on Coursera help learners develop a range of interpersonal and professional communication abilities:

    • Effective speaking and listening skills for various settings, including presentations and meetings.
    • Non-verbal communication techniques, such as body language and eye contact.
    • Persuasive communication for influencing and negotiating.
    • Writing skills for crafting clear and concise emails, reports, and proposals.
    • Conflict resolution and assertiveness training to handle disagreements constructively.
    • Cross-cultural communication skills to interact effectively with diverse groups.
    • Techniques for digital communication, including virtual presentations and online collaboration. ‎

    No prior experience is necessary to begin learning Communication Skills on Coursera:

    • Beginners can start with foundational courses that introduce basic communication principles and practices.
    • Intermediate learners can enhance specific skills like public speaking or persuasive writing.
    • Advanced learners can focus on specialized areas such as leadership communication or crisis communication.

    Courses are structured to help learners at all levels improve their communication effectiveness.‎

    Completing Communication Skills courses on Coursera can lead to various credentials that support career development:

    • Certificates of completion that can be added to your professional portfolio or resume.
    • Professional certificates that affirm your expertise in specific communication areas.
    • Specializations that encompass multiple related courses to build in-depth skills that are attractive to employers.

    These credentials can enhance your appeal to potential employers and demonstrate your commitment to improving your communication skills.‎

    Strong communication skills are crucial for success in numerous roles across all industries:

    • Leadership positions, such as management or executive roles, where effective communication is key to team coordination and motivation.
    • Sales and marketing professions, where persuasive communication drives customer engagement and revenue.
    • Human resources, where clear and sensitive communication is essential for handling personnel matters.
    • Customer service roles, requiring efficient and empathetic communication to resolve issues and maintain client satisfaction.
    • Public relations and corporate communications, where professional communication shapes public perception and company messaging.

    Effective communication skills can significantly increase your career prospects and job performance, irrespective of the field.‎

    Yes, Coursera offers a variety of free courses across many topics, including communication skills. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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