This course prepares you for the CompTIA A+ Core 2 (220-1102) exam by covering a wide range of topics related to operating systems, security, software troubleshooting, and operational procedures. You’ll gain a solid understanding of how to configure and troubleshoot various operating systems, including Windows, macOS, Linux, and mobile OS. By the end of this course, you'll be equipped to manage and secure IT systems and respond to real-world technical issues.
CompTIA A+ Core 2 (220-1102)
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
14 hours to complete
3 weeks at 4 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Master installation and configuration of various operating systems, including Windows, macOS, and Linux.
Understand and apply key security practices for devices, networks, and web browsers.
Troubleshoot common operating system and mobile device issues with real-world solutions.
Develop knowledge of operational procedures, including documentation, backup, and recovery methods.
Details to know
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Recently updated!
April 2025
Assessments
4 assignments
Taught in English
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There are 4 modules in this course
In this module, we will cover the foundational aspects of various operating systems including mobile and desktop OS, installation methods, and configuration. We will explore Windows, macOS, Linux, and mobile operating systems, with a focus on installation, partitioning, and network configuration. This section also delves into key tools, such as command line utilities and system utilities, to help you troubleshoot and optimize OS performance.
What's included
15 videos1 reading
In this module, we will explore key security measures including physical and logical safeguards, malware protection, and defense against social engineering attacks. We will introduce Microsoft OS security tools like NTFS permissions, BitLocker, and EFS, along with mobile and web browser security solutions. Best practices for securing devices, networks, and workstations will also be emphasized.
What's included
11 videos1 assignment
In this module, we will dive into diagnosing and solving software issues across multiple platforms. Learners will be equipped with techniques for resolving Windows OS and mobile device problems, focusing on security-related issues, malware removal, and common troubleshooting strategies. Key skills in diagnosing and correcting system faults will be developed.
What's included
6 videos1 assignment
In this module, we will address key operational procedures, including change management, backup and recovery strategies, and personal safety protocols in IT environments. You will also learn about the importance of proper documentation, incident response, and licensing concepts, preparing you to handle day-to-day operations and security with professionalism and efficiency.
What's included
10 videos2 assignments
Instructor
Offered by
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Frequently asked questions
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
More questions
Financial aid available,