Fundação Instituto de Administração
Inteligência Artificial Aplicada ao CRM Specialization
Fundação Instituto de Administração

Inteligência Artificial Aplicada ao CRM Specialization

Estratégia centrada no consumidor e tecnologia. Entenda como uma eficiente gestão de dados pode tornar a experiência do seu cliente única, aumentando o engajamento com sua marca e gerando receita para a empresa.

Anderson França
Beatriz Pimenta

Instructors: Anderson França

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Get in-depth knowledge of a subject
4.5

(41 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.5

(41 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

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Taught in Portuguese (Brazil)

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Specialization - 4 course series

CRM, Dados e o Futuro Centrado no Cliente

Course 125 hours4.6 (47 ratings)

What you'll learn

Skills you'll gain

Category: Customer Insights
Category: Business Metrics
Category: Target Market
Category: CRM orientado a dados
Category: Dados orientados ao cliente
Category: Customer Engagement
Category: Consumer Behaviour
Category: Sales Process
Category: Business Analytics
Category: Data-Driven Decision-Making
Category: Artificial Intelligence
Category: Customer Relationship Management
Category: Analytics
Category: Organização data-driven
Category: Big Data
Category: análise de dados
Category: Customer Data Management

Introdução à Ciência e Engenharia de Dados

Course 230 hours4.4 (37 ratings)

What you'll learn

Skills you'll gain

Category: Data Analysis
Category: Data Mining
Category: Data Processing
Category: Business Analytics
Category: Data-Driven Decision-Making
Category: Machine Learning
Category: Business Intelligence
Category: Analytics
Category: Engenharia de Dados
Category: Data Science
Category: Strategic Decision-Making
Category: Inteligencia Artificial
Category: Data Strategy
Category: Mineração de Dados
Category: Big Data
Category: Ciência de Dados

What you'll learn

What you'll learn

Skills you'll gain

Category: Aprendizado de Máquina
Category: Supervised Learning
Category: CRM orientado a dados
Category: Predictive Analytics
Category: Machine Learning Methods
Category: Data-Driven Decision-Making
Category: Machine Learning
Category: Inteligência Artifical
Category: Artificial Intelligence
Category: Customer Relationship Management
Category: Unsupervised Learning
Category: Artificial Neural Networks
Category: Deep Learning
Category: Machine Learning Algorithms

Instructors

Anderson França
Fundação Instituto de Administração
10 Courses5,177 learners

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