Advance Your IT Support Specialist Career

Over the next decade, jobs in computer and information technology are projected to grow much faster than average*. Whether you want to increase your salary or pursue a specialization, you’ll find the resources you need to advance your IT career here.

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Build advanced IT skills and earn recognized credentials with industry leaders

Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management

Skills you'll gain: Scope Management, Stakeholder Management, Project Schedules, Environment Health And Safety, Work Breakdown Structure, Project Scoping, Earned Value Management, Feasibility Studies, Risk Analysis, Quality Management, Procurement, Cost Estimation, Scheduling, Cost Management, Project Management Life Cycle, Contract Management, Communication Strategies, Risk Management, Project Controls, Project Management

Status: New AI skills

Skills you'll gain: Quality Management, Scope Management, Project Scoping, Project Closure, Project Management, Project Management Life Cycle, Project Planning, Continuous Improvement Process, Process Improvement, Project Controls, Team Leadership, Quality Monitoring, Project Documentation, Communication Planning, Project Risk Management, Project Schedules, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling

Ready to take the next step up from your entry-level IT role? Positions in this field earn more than twice the average salary for all occupations, so you have many high-paying career paths and specializations to choose from*. As a mid-level or advanced IT professional, you may begin to focus on an industry niche such as InfoSec, cybersecurity, cloud computing, or business IT. Higher-level IT professionals can also hold IT management or digital product management roles. Learn more about how to prepare for more advanced IT roles and how Coursera can help:

Frequently asked questions (FAQ)

*US Bureau of Labor Statistics. “Occupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.” Accessed February 1, 2024.