The Top IT Skills You'll Learn in the IBM IT Support Professional Certificate Program [VIDEO]

Want a rewarding IT career with in-demand skills applicable across industries? The IBM IT Support Professional Certificate on Coursera provides the hands-on training you need to succeed!

In this program, you'll learn:

• Troubleshooting and diagnostics: Use industry-standard tools to identify and resolve technical issues.

• System configuration: Set up hardware, software, and networks for optimal performance.

• Customer support fundamentals: Develop strong communication and service skills to effectively address user needs.

• Cybersecurity essentials: Build foundational knowledge to protect systems and data from cyber threats.

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