AH
Oct 4, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
HW
Nov 30, 2020
I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.
By Daniel C
•Apr 21, 2020
This course is amazing for teaching you what you need to know in the fundamentals of IT and laying the groundwork for even more interesting knowledge that awaits!
By Murlene F
•Apr 9, 2020
I had an awesome time learning some new stuff and refresh my knowledge on some of the things I learned a while back, I am ready for the next step in this journey.
By LeRoy L
•Apr 1, 2020
The Technical Support Fundamental course does a great job providing all the basic tools, skills and knowledge i need to get started with confidence in an IT role.
By sreekanth b
•Mar 18, 2020
i found great oppurtunities by earning this certificate. and i am interested in doing more courses from coursera and google which can open a door to the IT world.
By Brian S
•Jan 20, 2020
Very Practical introduction to technology support. all the basic skills and knowledge were covered especially when it came to customer service and troubleshooting
By Vipul K M
•Jan 13, 2020
Every Lecture of this course is well made. completing assignments using google cloud is the awesome part. quizzes cover the syllabus that is taught in this course
By Justin H
•Nov 19, 2019
Interesting. The remote desktop stuff was a challenge. I learned more than I was expecting. Finished the Technical Support Fundamentals section in about 10 hours.
By P B P R
•Nov 7, 2019
This course is awesome and people can learn many things from this course and the teachings are soo good, very understandable, thank you very much for teaching me.
By Chinonso E
•Sep 24, 2019
I love this course so much, it's really opened a wider door to the world of information technology, i am so in for the next challenge, learning here is made easy.
By Evan M B
•Jul 25, 2019
I thought the course was very well put together. The instructors were good at explaining things in ways I could understand. I look forward to taking more courses!
By Josh D
•Mar 14, 2019
Very in depth, loved the section on Binary. I learned a bit from the ASCII tables and learning how to write that in binary. Loved it... Great Learning Experience.
By Karen H
•Mar 30, 2018
Well paced! very good course, for me, a beginner computer tech. I am finally learning the correct way to become an IT Technician, instead of thru trial and error.
By Cesar C
•Mar 29, 2025
En este curso contas con una excelente introducción al mundo de la informática, podemos conoces sus principios y veremos fuertemente como se gestiona hoy en dia.
By Jorge S
•Jan 26, 2025
Muchas gracias, este curso ha sido de gran avance para mi en cuanto a conocimiento básico, estoy emocionado y muy contento, epero con ansias el siguiente módulo.
By yuri z
•Aug 24, 2023
Having completed a very similar course from IBM, The IT Support Professional Certificate, Google's so far has been delivered in a very fresh and engaging format.
By JD S M
•Jun 23, 2023
Not only would we have been nothing without you, but with all the people who were around us from the beginning. Some continue to this day... Thank you very much!
By Dave B
•Jan 20, 2023
Excellent course, while my experience level is 30 plus years, I still learned some. I have several Instructor Level Certifications and found this very valuable.
By Asia D
•Oct 30, 2022
I think this is a great introductory course, not just for people who want to work in IT Support, but for people who are would be interested in learning about IT.
By Rob P
•Oct 21, 2022
Fun, informative, and friendly teachers are the reasons I would recommend this course to anyone interested in getting their foot in the door of the world of IT.
By LUIS A G E
•Jul 3, 2022
Excelente programa, excelentes metodos de enseñanzas y que manera de enseñar! impresionado con todo lo aprendido en tan poco tiempo y de una manera tan practica!
By subhasish m
•Jun 13, 2022
it is a well stractured productive course where i get to know a lot of details about IT and IT support.
thank you so much for the awesome experiance through this.
By Zartex V
•May 1, 2022
Good course Google, I really like it a lot it help me to know a basic things about computer that I don't really know like history of computer, buding up pc, ect.
By Felipe L
•Aug 3, 2021
Uma experiencia muita valida demostrando muitas coisas do dia-a-dia fiquei muito feliz por relizar esse curso e estou animado pelas proximas fases! Recomendo!!!
By Karen G
•Jun 7, 2021
Everything is broken down into very digestible peices. Greater concepts which we will learn are hinted upon, and a great foundation for future courses is built.
By Nico P
•May 19, 2021
While I had some decent knowledge on technical support, from customer service to computer hardware, this course was an excellent introduction to the world of IT.