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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,986 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 4, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

KH

Apr 30, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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5226 - 5250 of 10,000 Reviews for Technical Support Fundamentals

By Stephen A

Mar 6, 2022

Teaches you everything needful to run deep into the tech world that in most case often negelected but sure works in the industry. Thums up Ggle

By Gloyd M

Feb 8, 2022

Really informative and helpful. Learned a lot of new things and touch up on some old knowledge. Well done google and everyone who participated!

By Hernan C

Nov 16, 2021

Easy enough to understand and very well organized. Ease of use and practical grading assignments help confirm the knowledge and skills learned.

By Javier H S

Sep 21, 2021

The course is very well thinked to someone start to be his own IT support diagnosing basic common troubles to easy IT support professional work

By Brandon V

Sep 5, 2021

Very informative and helpful to people who like to learn hands on. Very easy to understand and accessibility to helpful materials was abundant.

By richie d

May 13, 2021

leaning on the google platform was a new and nice experience for me and I enjoyed every bit of it throughout the way, thanks to the google team

By Andydaseal

May 4, 2021

Glad I chose to use this course as the basis for starting my IT journey. The instructors made it very easy to learn and retain the information!

By Michael H

Apr 25, 2021

I enjoyed this course and I am looking forward to moving forward in this field. With the knowledge I gain hopefully I can excel in this career.

By Edwin M

Apr 24, 2021

this course help a lot as i start something new in my life . i can use this to help others in troubleshooting with I.T. problems in the future.

By Bayoumi A

Apr 24, 2021

I'm so excited to get finish the whole course package , actually I have finished the first one and it was useful . Thanks Google and Coursera !

By Lisa P

Mar 3, 2021

Really enjoyed this course and the practical hands on quizzes and elements which allow you to really grasp the knowledge in a kinaesthetic way.

By Leonardo G d O N

Feb 26, 2021

Very good, I managed to learn a lot from this course I hope to complete the next ones to enter the job market and follow this wonderful career.

By Ronald A G

Dec 11, 2020

Regardless if you are already knowdledable person, this course if a great refresher to anyone who would like to tackle the IT support industry.

By Mukul D

Dec 5, 2020

The best course till now. The way they made this course. Easy to understand everything. I'm just speechless. Appreciated. Coursera is the best.

By Bob K

Nov 14, 2020

great course!!! easy to understand with the help of excellent tutors. i recommend it for anyone who needs formative info on how computers work.

By Joel B G

Nov 9, 2020

Excelente manera de iniciar con el camino a convertirse en un tecnico de pc y de mantenerse actualizado para los que ya manejabamos este campo.

By Angel J M I

Oct 27, 2020

Everything was great, I am truly grateful to the people who share their experiences and knowledge. Thanks to Google, for the opportunity given.

By Harisankar c d

Sep 26, 2020

This is an awesome course for beginners who wants to skyrocket their basics in software and networking. the teaching and roleplays are awesome.

By Kristal B

Sep 17, 2020

Very engaging and easy to understand for those without any or little IT knowledge. All the instructors and guest speakers are very encouraging.

By Conrad V

Aug 25, 2020

It was a great experience. The virtual labs could have more clarity in its instructions but overall a very excellent online course curriculum.

By Jon H

Aug 14, 2020

A great introduction to the world of IT! The lessons are digestible and taught in an easy to understand manner. Thank you for the great course!

By K P

Jul 25, 2020

Very use full of this course. This course is very interesting and lot of the pc error rectify and how to trouble shoot the network and software

By Md. W Y T

Jul 24, 2020

Excellent course with wide concept covered.It is absolutely best for newbies in this sector.and it will help them to be e great IT specialists.

By Robert P

Jul 22, 2020

This was a great overview of the vast list of topics and fields within IT. I'm looking forward to continuing to learn and advance in the field.

By Muhammad K K

Jul 19, 2020

it was a wonderful course offered by google learned a lot from this beautiful platform thankyou google for providing me a wonderful opportunity