AH
Oct 4, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
KH
Apr 30, 2022
I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.
By Mauricio B
•Jun 13, 2020
Reforcé conocimientos y adquirí confianza para seguir aprendiendo. Gracias!
Solo pido aplicar traducción al español de los test de cada sección.
By Faisal A
•Jun 6, 2020
This course is so helpful for building the basic foundation and understanding the concepts for those who wanted to initiate their career in IT.
By Imran S
•May 14, 2020
It was a really easy and intuitive specialization, it was thorough and very descriptive and made me understand all the course materials easily.
By Prakhar C
•May 9, 2020
I had no hope of learning but Coursera made it possible with most sensible and accurate approach to the concepts. I am so glad I found Coursera
By KACHI A
•Apr 29, 2020
Its really a very good experience.
My skills have enhanced with this course so that I can switch to IT Industry with this certificate.
Thank you
By Tyshawn B
•Apr 1, 2020
I learned so much about navigating, accessing and stalling applications from the command line interface with Windows and navigating with Linux.
By 13th C
•Feb 22, 2020
Covers the basics really well and was helpful in advancing my customer support soft skills that has really made a difference in my current job!
By Tyler W
•Jan 22, 2020
Worked. Not difficult. Concepts were made easy to understand. Reading materials were relevant and skill level specific. Went at the right pace.
By Vivek R
•Dec 8, 2019
Got Introduction about Tech Support, Thank you Google for knowledge. I also thank all the educators who helped us to learn through this course.
By Ava M
•Nov 1, 2019
This is an amazing course! I enjoyed module 1 and looking forward to the rest of the modules. They made learning this very technical area fun!!
By Braeden C
•Jul 17, 2019
Very good introduction for new people. I even learned some things about chrome I didn't know before! (Namely the SSH shell and RDP environment)
By John P N
•Apr 17, 2019
With a passionate crew of teachers, a good presentation and easy to understand videos, this has given me taste for more IT courses on Coursera!
By Victor L
•Jun 13, 2018
Very easy to follow. Simple to take notes and to learn! Everything in this course can be used the day you learn it and broaden your experience.
By Patrick K
•Feb 22, 2018
Well designed - including Coursera's platform, the course content, and the instructors material. The teachers are well suited for this program.
By Luis M M C F
•Feb 7, 2018
Excelente Curso tanto para el novato como para los que tenemos ya un conocimiento a acerca del tema, he recomendado este curso a varios amigos
By Glen W
•Jan 29, 2018
I liked everything about this intro. I wish there was a few more examples in binary though, as it can be tricky for newbies, even some oldies.
By Daniel A C
•Apr 4, 2025
Curso muito bom, além de trabalhar a introdução ao básico de manutenção teve orientação de como lidar com os cliente e as possíveis situações.
By Carlos A Q C
•Mar 19, 2025
O curso me ajudou a refinar os conhecimentos que já possuía anteriormente, trazendo novas perspectivas em relação à interação com os usuários.
By samuel h
•Feb 20, 2025
Excellent course, I liked it a lot. I took a little time to finish it, but it helped me understand many things. Thank you for this opportunity
By Olawale O O (
•Dec 18, 2023
Technical Support Fundamental course really is an eye opener to the world of Tech. I can't wait to did more of tech and see myself at the peak
By Israel Y
•Aug 30, 2023
I just love it. Its going to continue to help so many people who are eager to started in this awesome field we call tech. Happy learning!!!
By olamide a
•Aug 18, 2023
This was a very interesting course, I t has really been simplified to make it easy to understand and follow.
I REALLY ENJOYED IT
THANK YOU ALL.
By Gabriel S
•Jul 11, 2023
Totally amazing, it feels positive and has a can-do attitude to the entirety of it, can't wait to get my hands onto the other courses/modules!
By J L
•Jun 30, 2023
This certificate opened the door to a new career instantly. I went from a forklift driver to I.T. Support and Site Administrator within weeks.
By Weston G
•May 27, 2023
Great course to review and get more knowledge on some terms, even having a background in this previously, I felt it was a good starting point.