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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,986 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 4, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

KH

Apr 30, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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5276 - 5300 of 10,000 Reviews for Technical Support Fundamentals

By sultan a

Mar 24, 2023

It was the best course i've had in my whole life.

I'm very thankful for the team that creates this perfect course for us.

Thank you google team.

By Evandro W A

Mar 1, 2023

Great course if you don't have an IT background and also a great course to learn conduct when you are working as a professional on this field.

By Vasuki g

Nov 21, 2022

It is very nice and clear teaching. I have learned a lot through theoretical and practical knowledge. Thank you so much all for your teaching.

By Adam K

Sep 1, 2022

This course has already helped me with my job on fixing our Toast tablets at work when they are not working properly through troubleshooting.

By Macdonald I O

Aug 25, 2022

I cant emphasize how much this course have really helped me to understand technical support. I am excited on this journey i decided to embark.

By Deleted A

Aug 8, 2022

I really enjoyed this cource, thanks for your support n thanks for that study material. It would help us to improove our knowlege.. Thank You.

By Matthew R

Aug 4, 2022

An Exceptional course in IT fundamentals. - A+ Instructors

- Modules were spot on

-Interactive

Very satsified with this course.

Thank you,

Matt

By Vincenza F

Jul 13, 2022

Highly educational, pleasant to follow, great assessment throught the course, and very easy to follow videos, with friendly and clear speakers

By Sumit M

Jul 5, 2022

This was a superb course, It will guide you through the basics of computer, If you are a student or something else, you might take this course

By Precilia N E N

Jun 16, 2022

I learned soo much in this course and i am very satisfied with the knowledge i ahave gained which will enable me to start a new career in IT.

By Emmanuel A

Jan 20, 2022

It is an amazing insight given through this course. It has kicked started my career in IT. Thanks to all the instructors to a great work done.

By Kyle I

Jan 12, 2022

Lots of valuable information especially for someone who is just starting out or has limited knowledge on the basics of Information Technology.

By Cursos E l

Nov 19, 2021

Fue un curso excelente muy claro en todos sus conceptos, muy bien estructurado, ordenado, limpio y se nota la experiencia de los instructores.

By Jessica F

Nov 17, 2021

I like how the course have short videos that get right to the point. I rather have eight short videos than two long 20 minute videos to watch.

By Christopher J S

Oct 6, 2021

This is a really good introduction to start off the full certificate. I am looking forward to the remainder of the courses in the near future.

By Shaheem A

Aug 26, 2021

thank you for helping Me learn and exstend my skills & giving me a good understanding of IT , thanks for the hard work you put in this course

By Sirirat V

Aug 11, 2021

Great course to get yourself ready in IT field or sharpen you IT to expand your opportunity in IT. Connect yourself with professional network.

By Mostapha C

Aug 4, 2021

i really enjoyed the course, also i updated my knowledge about the networking, as well as the documentation, which is necessary for IT service

By Jacob V

Jul 14, 2021

Good start to understanding the fundamentals of the IT world. This course would help anyone to start thinking IT even when it is from scratch.

By Ashley P

May 29, 2021

This has been an eye opener into what makes a computer work, how data travels and how IT Support comes into play to help others with problems.

By M G

May 19, 2021

Modulul I a fost extraordinar de interesant,; pentru mine, lumea IT este ceva nou. Asadar, modulul a fost logic, bine explicat si foarte util.

By Kumara, K T D

May 16, 2021

Actually from this course I learned more about the IT SUPPORT field and I refresh about the my computer knowledge. So thanks a lot for Course.

By Allen C

May 14, 2021

I thought the review was pretty good. It was very similar to entry level courses at college with the content and general layout of the course.

By Karen

May 10, 2021

I loved the wealth of knowledge and the ability to work at your own pace. I can't wait to take more courses and continue to learn via coursera

By YOSSY W M

May 1, 2021

I am very happy and happy because I can get all the materials and I am also quite happy because I can learn all the materials in this training